“BT” phone scam – finally some good news
We had a client on the ‘phone earlier today – they were scammed out of a lot of money last year by falling for the “this is BT” hoax call.
After intervention by the Banking Ombudsman, they are going to receive a full refund from the bank, who initially refused to help.
The robbers still have the original, stolen money, but at least our client is no longer out of pocket.