“BT” phone scam – finally some good news

We had a client on the ‘phone earlier today – they were scammed out of a lot of money last year by falling for the “this is BT” hoax call.

After intervention by the Banking Ombudsman, they are going to receive a full refund from the bank, who initially refused to help.

The robbers still have the original, stolen money, but at least our client is no longer out of pocket.

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